Refund & Return Policy
Thank you for shopping at EliteForAll LLC! We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a straightforward return and refund policy.
1. Returns Accepted for 30 Days: You may return any item within 30 days of the date you received your order. We accept returns for all items that are in their original, unused, and undamaged condition. If the product is opened or used, it may not be eligible for return.
2. Free Return Shipping: We are pleased to offer free return shipping on all eligible returns. To return an item, please contact our customer support team, and they will provide you with a prepaid return shipping label. Returns that are shipped without our label or after the 30-day window may not be eligible for a refund.
3. No Restocking Fee: We do not charge a restocking fee for returns. You will receive a full refund for the price of the product. Shipping fees are non-refundable, except in cases where we made an error with your order.
4. No Final Sale Items: Please note that items marked as final sale cannot be returned. These items are clearly marked during the checkout process, so please review your cart carefully before completing your purchase.
5. Refund Process: Once we receive your returned item, we will inspect it and notify you about the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within 7-10 business days. Please note that your bank or payment processor may take additional time to reflect the refund on your account.
6. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team immediately. We will assist you in processing a return or exchange for a replacement item at no additional cost.
7. How to Return an Item:
- Contact our customer support team via [email/contact info] within 30 days of receiving your order.
- Provide your order number and details about the product you wish to return.
- Our team will guide you through the return process and send you a prepaid return shipping label.
- Once the item is returned, we will inspect it and issue your refund or exchange.
8. Contact Us: If you have any questions about our return and refund policy, or if you need assistance with your return, please don’t hesitate to reach out to us at [red792ocean@gmail.com]. We are here to help!
